Returns & Exchanges
At bodyjewellery.co.uk, we prioritize your satisfaction and hygiene; you can return most items within 30 days of delivery provided they remain in their original, heat-sealed tamper-evident packaging. Please note that for health and safety reasons, we cannot accept returns on body jewelry if the sterile seal has been broken or tampered with.
Return Process
- 1.Verify Eligibility
Ensure your items are unworn and still sealed in their original transparent packaging to comply with health and hygiene regulations.
- 2.Package Your Items
Securely pack the items along with your original order slip or a note containing your name and order number to ensure a smooth processing experience.
- 3.Send via Tracked Mail
Post your return to our warehouse address using a tracked service, as we cannot be held responsible for items lost in transit.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.